Abbey for Intermediaries launches lending and packaging guide

The guide provides everything Intermediaries need to know about submitting a mortgage application, including guidance on Abbey’s lending policy, and clarification on what documentation should be included with each application.

Jeff Scott, Head of Intermediary Mortgage Marketing, said: “We want to make the mortgage application process as easy as possible for our intermediaries to ensure they receive a quick decision for their clients. The application process needn’t be a complicated and lengthy business if the necessary paperwork is provided in one go. The Lending Guide spells out exactly what we need, to help them get it right first time.”

Using direct mail and advertising, the campaign provides intermediaries with everything they need to know about sending a mortgage application to Abbey, from start to finish. The Lending and Packaging Guide provides:

Clear and comprehensive details of Abbey’s lending criteria

The supporting documentation required for each mortgage application

Budget planner requirements

Customer identification and verification process

Mandatory document requirements