It will be used to provide product updates in a timely manner
Fintech lender MPowered Mortgages has announced the launch of a dedicated WhatsApp channel, to be used by its support teams to directly provide product updates to brokers.
Brokers can apply to be part of the MPowered WhatsApp channel by reaching out to their broker support team.
The introduction of the lender’s new broker channel follows the launch of CriteriaGPT, a chatbot which uses ChatGPT technology to answer complex criteria queries.
MPowered also recently launched a new marketing tool called Marketing Assist, which creates content for brokers as a way to attract new business and engage existing clients.
Come chat with our friendly Broker Support Team on WhatsApp! 💬
— MPowered Mortgages (@mpoweredsocial) October 24, 2023
Brokers can now keep their conversation going across multiple devices and receive direct notifications for speedier support! 🔔
Start your chat with Broker Support: https://t.co/7V0ktfu8LO pic.twitter.com/WNmgZRspmc
“At MPowered Mortgages, we are constantly looking at ways we can improve the broker journey,” said Matt Surridge (pictured), sales director at MPowered Mortgages.
“Expanding our communication channels and going to where brokers are is an important step that supports brokers with their day-to-day. Ultimately, we want to help brokers do the best job possible for their customers.”
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