Office address: 6th Floor, Commodity Quay, London E1W 1AZ 
Year established: 1996 
Company type: software development 
Employees: 450+ 
Expertise: software, fintech, banking, retail banking, loans, broker platform, savings platform, mortgage payment processing, mortgage origination, intermediary 
Parent company: N/A 
Key people: Paraag Davé (executive chair), Chris Little (CRO), Jenny Chu (CFO), Richard Marsh (COO), Rowan Clayton (product director), Matt Dokelman (transformation director), Andrew Cumming (delivery director), David Loveday (head of engineering) 
Financing status: private equity-backed 

finova is a cloud-based software solutions for mortgages and savings based in London, tailored for mortgage lenders and brokers in the UK. The company employs over 450 and serves more than 200 financial institutions. It has over 50 lenders and 3,000 brokers using its banking and broker platforms, with more than 200 financial institutions using finova Connect solutions.  

History of finova 

finova was founded in 1996, initially known as DPR Consulting. In 2019, the company rebranded to finova, marking a significant transformation. The launch of the Apprivo Originations Platform in 2020 positioned the company as a leader in mortgage technology.  

By 2021, they expanded their offerings to include payment and mortgage services. In 2022, strategic partnerships bolstered their market presence, and in 2023, Paraag Davé was appointed as executive chair. Most recently, in 2024, finova introduced a customer retention portal, enhancing their service offerings. 

Products and Services of finova 

finova provides a suite of products and services that cater to the diverse needs of its clients. Key offerings include: 

  • Apprivo originations platform: an innovative platform that simplifies the mortgage origination process 
  • finova Servicing: an integrated system for managing mortgage servicing operations 
  • finova Savings: a digital-first savings solution tailored for modern financial needs 
  • intermediary manager: a tool to efficiently manage intermediary relationships 
  • broker ID: a centralised source for broker insights and data 
  • finova payment & mortgage services: market-leading services for mortgage payment processing and broker support 

Culture at finova 

finova integrates its core values into every aspect of its operations, ensuring that the company and its employees strive to work towards one goal. These guide the company in decision-making, fostering a cohesive work culture, and establishing a foundation for long-term success. Their core values are: 

  • collaboration: emphasising teamwork among like-minded colleagues 
  • sustainability: continuously improving processes for long-term impact 
  • quality: prioritising excellence over speed in delivery 
  • intellectual curiosity: encouraging all questions to foster learning 
  • energy: promoting a positive mindset and mutual support within the team 

finova's team comprises diverse and talented professionals who value collaboration to achieve optimal results for their clients. The company promotes a flexible work-life balance, where it has a hybrid working policy that supports work across any of their offices in London, Bristol, and Manchester. They also offer comprehensive employee benefits, including: 

  • flexible working options, including remote work setup 
  • life assurance, income protection, counselling, private medical insurance 
  • generous paid holiday package, adjustable public holidays, and birthday leave 
  • maternity, paternity, and adoption leave 
  • company pension scheme with tax savings 
  • Perkbox membership for discounts and benefits 
  • Give-As-You-Earn charity scheme 
  • structured career development and learning programs 
  • team social channels for interest sharing and support 

finova promotes diversity and inclusion within the technology sector. They believe that a diverse workforce fosters innovation and creates future opportunities. The company strives to maintain a welcoming work environment for all employees. 

About finova Executive Chair Paraag Davé and Key People 

Paraag Davé has been the executive chair of finova since 2023. Prior to this, Davé held significant roles at Norland Capital, Bowmark Capital, Paradigm Global Partners, Exel Logistics, and Monitor Company. He earned an MEng in aeronautical engineering from Imperial College London and MIT, and a BSc in computer science from Troy University. 

Supporting Davé in leading the company is a team of professionals. Key people include: 

  • Chris Little, chief revenue officer, oversees revenue growth and client acquisition strategies 
  • Jenny Chu, as CFO, manages the company’s financial operations and strategy 
  • Richard Marsh, serving as COO, ensures operational efficiency and excellence 
  • Rowan Clayton, as product director, leads product development and innovation 
  • Matt Dokelman, transformation director, drives the company's digital transformation initiatives 
  • Andrew Cumming, a delivery director, heads project delivery and client implementation 
  • David Loveday, as head of engineering, directs the engineering team and technological advancements 

The Future at finova 

finova aims to expand its product offerings and enhance the Apprivo platform, which powers mortgage solutions for institutions like Suffolk Building Society. The newly launched customer retention portal will assist millions of homeowners in managing their mortgages more effectively as they reach the end of fixed-term deals. 

Investment in artificial intelligence and machine learning will streamline mortgage processes and improve decision-making capabilities. finova's focus on sustainability and innovative technology is expected to set new industry standards. By prioritising customer-centric solutions and continuous improvement, finova is well-positioned for future growth and leadership in digital mortgage solutions. 

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