Office address: 300 Murray St, Perth, Western Australia 6000, Australia
Website: www.bankwest.com.au
Year established: 1895
Company type: Banking
Employees: 3,000+
Expertise: Personal banking, credit cards, home loans, and other financial services
Parent company: Commonwealth Bank Group
CEO and key people: Jason Chan, Executive General Manager
Financing status: Corporate backed or acquired
Bankwest has carved a niche in Australia's banking landscape by being a dynamic and customer-centric financial institution. It is renowned for its comprehensive range of products and services. Bankwest caters to a diverse clientele, including individuals, SMEs, and large corporations. With a focus on innovation and customer satisfaction, the bank stands as a testament to progressive banking practices.
Bankwest's journey began as the Agricultural Bank of Western Australia in the late 19th century. It was established by the WA Government to support farmers. Over the years, the bank has evolved, reflecting the changing needs of its customers. It became the Rural and Industries Bank of Western Australia (R&I Bank) in the mid-20th century, before transitioning to Bankwest, marking its expansion beyond regional boundaries. Joining the Commonwealth Bank Group solidified its position as part of Australia's largest financial services provider, enabling it to support more customers across the nation.
Bankwest offers a diverse range of products and services, including:
Bankwest provides competitive options that cater to first-time homebuyers, property investors, and those looking to refinance. Its mortgage offerings are characterized by flexible repayment options, competitive rates, and dedicated support from experienced mortgage specialists.
Bankwest prides itself on a culture of inclusivity, innovation, and community engagement. It champions equality and diversity, with several colleague networks supporting LGBTQIA+, cultural diversity, and reconciliation initiatives. Bankwest's commitment to sustainability and community support is evident in its volunteering efforts and partnerships aimed at improving financial wellbeing and advancing reconciliation in Australia.
Jason Chan was appointed executive general manager of Bankwest in December 2021. He boasts more than 25 years of experience in financial services across Australia, the UK, and New Zealand. His extensive experience in customer-focused roles at Commonwealth Bank and other major organizations underscores his deep understanding of customer needs and market dynamics. Chan's leadership is marked by a commitment to innovation, responsible lending, and community engagement, reflecting Bankwest's core values.
Bankwest is poised for continued growth as it focuses on digital innovation, customer experience, and sustainable banking practices. Its commitment to serving the broader Australian community, coupled with strategic investments in technology and people, positions Bankwest as a forward-thinking institution ready to meet the evolving needs of its customers and stakeholders.
Record entries received for prestigious event on July 25
It announces a number of promotions and new hires
Severe shortage of skilled workers and high material costs are among several issues
Learn which broker businesses performed at highest level
New features are part of the bank's investments in its digital and broker channels
Spending for recreation sees significant drop
Many victims suffer in silence, unsure in seeking help
Time to enter industry's most prestigious awards
Non-major banks roundtable discusses further investment in broker channel
Customer satisfaction among Australia's major banks averaged 74.9%
