63. Susanna Penning, The Mortgage Advisors

63. Susanna Penning, The Mortgage Advisors

Company: The Mortgage Advisors
Location: Ontario
Total volume: $75 million
Loans funded: 220

CMP: How did you navigate regulatory changes in 2019?
Susanna Penning:
I receive every change as an opportunity to show our value as an industry to our clients. Now more than ever, we are critical to the mortgage process.

CMP: What’s your strategy to continue growing your business in 2020?
Maintaining unparalleled service and expert advice to create a solid base of thrilled clients who repeat and refer.

CMP: What are the biggest challenges currently facing brokers?
Sadly, unethical industry members who commit fraud, overcharge in fees and generally tarnish our collective reputation.