5. Scott Travelbea, DLC Travelbea & Associates

5. Scott Travelbea, DLC Travelbea & Associates

Company: DLC Travelbea & Associates
Location: British Columbia
Total volume: $233.32 million
Loans funded: 522

CMP: What was your primary strategy for growing your business in 2019?
Scott Travelbea:
I always focus on ensuring my clients have an incredible customer experience – specifically, a customized borrowing plan and a service level that allows and encourages clients to refer their friends, family and co-workers back to us.

CMP: What’s your prediction for the state of the mortgage industry this year?
ST:
I believe 2020 will be a strong market, as rates look to be stable and the new stress test levels have balanced our market. In a slowing market, we tend to do better, as clients want to work with a broker who will use their extensive experience and relationships to help them achieve their personal financial goals.

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