Company: Mortgage Connection
Total volume: $95.2 million
Loans funded: 239
CMP: How did you navigate regulatory changes in 2019?
Skye McLean: By educating clients on the new mortgage regulations and showing them how it affects their options and interest rates. This is important due to how complex rate quoting has become.
CMP: What was your primary strategy for growing your business in 2019?
SM: Customer service and efficiency are key to my business. My core business is from referrals and repeat clients. Due to more frequent regulatory changes, product knowledge and industry updates were also important, and I worked to increase my knowledge in the industry to provide advice to my clients.