12. Shawn Stillman, Mortgage Outlet

12. Shawn Stillman, Mortgage Outlet

Company: Mortgage Outlet
Location: Ontario
Total volume: $172.71 million
Loans funded: 380

CMP: How did you navigate regulatory changes in 2019?
Shawn Stillman:
Honestly, 2019 was a year of the status quo. There were a few changes that impacted our business – our alternative and private business increased to about 15% of our volume, from under 2% three years ago.

CMP: How do you think the industry needs to change to better serve both brokers and consumers?
SS:
Eliminate fraud – the amount of fraud we see and catch has increased greatly. By strengthening reporting and getting documents from the CRA directly, this can turn the tide.

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