What should you look for in a new broker?

Five hiring tips from Australia’s Top 10 Independent Brokerages to help you find top talent

Five hiring tips from Australia’s Top 10 Independent Brokerages to help you find top talent

Whether you’re independent or franchise, people matter. However people matter even more when you’re a small brokerage punching considerably above your weight. We’ve been talking to the nation’s leading independent brokerages for the next issue of MPA and they’ve been telling us what they look for in new hires.

(note: position not necessarily related to ranking)

1. Background

“We look for those that may not have the traditional banking background, but may come from corporate, institutional or planning backgrounds…We are looking for those that are willing to learn, are willing to sit in 300 plus interviews with [our top brokers] to see how the best Investment Lending Managers in the country operate.”

2. Three-step interview process

“A couple of years ago we introduced a three step interview process that involves meetings with management, our business coaches and staff. This approach has ensured we only recruit the right people to our business”

3. A ‘can-do’ attitude

“The number one attribute must be a “can do” attitude.  Then the other traits required are a willingness to work in a team, a resilience for knock backs, being personable and a good networker, good organisational and time management skills.”

4. Drive

“Firstly we look for people with drive. I can’t teach someone to want to be the best at what they do. Next we look for intelligence. If they can’t recommend the right loan or their applications get declined then they don’t belong in our company….Lastly we look for a great attitude”

5. Relationship skills

“The ability to develop a personal relationship with a client, to be able to empathise with them as they go through the process and ensure that they are looked after personally from start to finish is, in my opinion, one of the most important things a good broker can do.”

Australia’s Top Ten Independent Brokerages Survey, sponsored by NAB Broker, is in MPA issue 14.11, hitting desks October 13th.