CBA appoints EGM for small business banking

The ex-NAB leader is focused on delivering value-added outcomes for SMEs

CBA appoints EGM for small business banking

The Commonwealth Bank has announced the appointment of Rebecca Warren (pictured above) as executive general manager for small business banking.

“We prize our small business customers, their innovation and tenacity. As the engine room of our economy, small businesses make up 98% of all Australian businesses and account for one-third of the nation’s gross domestic product,” said Michael Vacy-Lyle, group executive for business banking.

“Coming from diverse backgrounds, industries, and regions, small business owners share a common goal of building something meaningful and bringing value and opportunity to their communities.”

Vacy-Lyle said Warren and CBA’s small business banking team “are passionate about supporting small business owners with industry-leading digital banking solutions.”

“Warren brings tremendous expertise and a deep understanding about the needs of small businesses whether you’re starting, running, or planning to grow,” he said.

In a media release, Warren said she was focused on delivering value-added outcomes to help business owners thrive.

“We work with customers every day, in branches, via online, and our app, helping them to take advantage of opportunities to strengthen their brand, online capabilities, teams, and trade,” she said.

“Our aim is to remove the stress and complexities of the day-to-day, by making payments and lending easier, faster and more convenient, while helping small business owners with insights and tools to help them build efficiencies, enhance customer offerings, and add real value.”

Warren has been with CBA since 2017, when she joined the bank as general manager for specialist solutions, and was most recently general manager for marketing. Prior to CBA, she held leadership roles in NAB, including general manager for equipment finance, regional business executive for business banking, and head of distribution. Before that, she worked at St.George Bank for more than a decade.

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