Office address: Level 1, Commonwealth Bank Place - South, 11 Harbour Street, Sydney NSW 2000
Year established: 1911
Company type: financial services
Employees: 52,000
Expertise: business loans, retail banking services, home loans, credit cards, personal loans, transaction accounts, equipment and trade finance, demand and term deposits, commercial transportation, energy, financial services, rural and agribusiness products, food products, clothing
Parent company: N/A
CEO and key people: Matt Comyn, CEO
Financing status: public

Commonwealth Bank of Australia or CBA is a multinational provider of integrated financial and banking services. As part of the “Big Four” banks in the country, CBA serves over 17 million customers and has over $126.32 billion market capitalisation in 2024.

History of CBA

CBA was founded in 1911 by the Australian Government and was privatised in 1996. The bank’s first branch was opened on Moore Street in Sydney, which is a street known today as Martin Place.

CBA was an active party in Australia’s history, helping reshape the country’s economic status. During World War 2, CBA assumed central bank functions, showcasing its pivotal role in the nation’s economy.

The bank underwent privatisation in 1991, becoming a publicly listed company. Since then, CBA won the No. 1 Australian company and the No. 1 bank in the globe on the Global 100 index for ESG practices.

In CBA’s 2023 study on millennials and Gen Z, the company plans to adopt ways to cater to the younger generation, showing the company’s preparation and initiative.

Products and Services of CBA

CBA offers a range of financial services, tailored to meet the diverse needs of its customers. Some of its key products include:

  • banking: comprehensive banking solutions including bank & savings accounts, credit cards, and personal loans.
  • insurance: offers include pet, travel, income, life, health, car, home insurance, and more
  • home loans: a variety of home loan options with features like repayments calculator, interest rates, and refinancing solutions
  • business banking: services catering to business needs, including bank accounts, EFTPOS, and business loans & finance
  • CommBank Yello: the new customer recognition program that provides rewards and other benefits such as discounts, cashbacks, and prize draws

Culture at CBA

CBA's culture encompasses a variety of advocacies and values, such as helping Australia’s local and indigenous communities. Practices in sustainability, corporate governance, and the well-being of its employees are part of what makes CBA a leading company in ESG practices.

The company fosters a workplace where diversity is celebrated, ethical practices are important, and employees are supported through comprehensive benefits, such as:

  • flexible working arrangements: adjustable work hours, extra leave options
  • financial wellbeing: competitive pay & banking benefits, employee share plan, income protection, and more
  • development & recognition: tertiary study assistance, professional memberships, reskilling at CommBank
  • health & lifestyle: gender neutral parental leave, childcare centres, counselling services

CBA’s data-driven and research-based approach in its yearly strategies have amounted to a strong sense of awareness in social trends and financial strategy. Their Global Economic & Markets Research (GEMR) team has been the key to finding changes in the economy and society. GEMR provides both the clients and the company with important economic insights, which in turn allows them to adapt to change.

About CBA CEO Matt Comyn

Before Matt Comyn was appointed CEO in 2018, he held different leadership positions at CBA spanning over 20 years. His decades of experience have enabled him to have a strong background in technological innovation, customer services, banking experience, operational efficiency, and risk management.

Comyn has a master's in commerce and finance from UNSW. He also attended Harvard Business School and has an MBA from the University of Sydney.

The Future at CBA

CBA aims to keep using its platforms to support customers, invest in communities, and contribute to the stability of the broader economy. With a foundation built on helping the country and its people, its vision for the future is framed around sustainability, good governance, and customer engagement.

In recent news, CBA plans to integrate millennials into the property business- the company’s market research shows that millennials are the most active property investors in Australia. CBA’s networks, partnerships, influence, and team of researchers will place the company at a favorable advantage over the years to come.

CBA names new executive

Ex-ABC news director joins bank to lead its corporate affairs line-up

Mortgage rate changes few as RBA holds cash rate

Only five lenders adjusted their rates out of RateCity’s database of over 110 lenders

CBA unveils new products and services for business customers

They include an expanded rewards program, a flexible term deposit account, and a payment feature for pharmacies

Household spending sees modest May increase

Despite this, consumer environment remains soft, says economist

Mortgage rates steady with few changes from lenders

Will next week's RBA cash rate decision hold surprises?

What’s the latest in interest rate movements?

Find out which lenders are offering the lowest fixed and variable rates

Asset finance brokers urged to act now

EOFY an opportunity to strengthen SME business, says aggregator

City-to-region moves surge to 12-month high

Younger individuals and families seek more affordable areas to settle in

Minimal mortgage market activity as few lenders adjust rates

CommBank’s new Digi Home Loan is not making waves interest-rate wise

More Aussie businesses invest in EVs – report

There is a notable shift in what interests investors