New tech platform aims to help brokers improve client understanding of loan terms
Self-employed specialist lender RedZed has introduced a new technology platform to enhance how borrowers engage with loan terms and conditions.
The platform, called Dynamic Disclosure, leverages artificial intelligence to present financial information in a more accessible format. It is designed to assist both brokers and self-employed borrowers in navigating loan documentation with greater clarity.
Dynamic Disclosure, developed in partnership with digital education firm Humbli, incorporates interactive elements such as animated explainer videos, key-term highlights, and structured pause points intended to improve comprehension. The aim, according to the lender, is to replace passive acceptance of documents with more informed engagement.
The tool is currently being trialled with brokers from aggregator group AFG, ahead of a broader rollout to all RedZed-accredited brokers and their clients.
“We’re thrilled to be the first to pilot this trailblazing tech platform for AFG brokers,” said Them Lam, AFG’s head of sales and distribution. “It ensures borrowers have a clear understanding of their financial commitments before signing and equips our brokers with a smart, user-friendly tool for their clients, once again reinforcing their role as trusted advisers dedicated to delivering exceptional customer experiences.”
The platform builds on RedZed’s existing broker-focused initiatives, including the lender’s online Self-employed Broker Academy.
“Financial literacy shouldn’t be a barrier to responsible borrowing,” said RedZed managing director Calvin Cordle (pictured above). “Our partnership with Humbli ensures that our customers are not just receiving a long list of terms and conditions; they are engaging with them in a meaningful way.”
Humbli chief executive Damien Farrell added that the tool was created to promote deeper borrower understanding rather than meet disclosure obligations alone. “Disclosure should do more than check a box; it should encourage engagement and reflection,” he said. “We’re rebalancing the power equation between lenders and borrowers by introducing mindful friction to reduce ‘blind acceptance’ and increase the opportunity for consumers to understand their commitments.”
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