Two major banks expand support for North Island flood victims

This on top of the range of financial relief options they already offer

Two major banks expand support for North Island flood victims

ANZ Bank New Zealand and Westpac have expanded the support they are offering for customers who were impacted by the extreme weather events in the North Island over the past week.

ANZ said it had been reaching out to customers over the last few days to understand their needs.

ANZ is offering those affected by the floods with the short-term financial support they need to get back on their feet, and is also working with its insurance partners to ensure they understand how to submit a claim.

“We’re prepared to help find the right support for our customers in need,” said Ben Kelleher, ANZ managing director of personal banking. “To enable our team to provide support faster, we’ve simplified some of our processes for things like temporary overdrafts for customers with insurance, and for those applying for a KiwiSaver significant hardship withdrawal for amounts up to $5,000.”

In addition to the range of financial relief options already for flood-affected customers, Westpac has launched a $1m fund to assist small business customers. Those eligible for the offer can apply for a $2,500 cash grant to help with urgent expenses or repairs.

To apply for the cash grant, customers can visit The fund will remain available up until it is fully allocated or until 5pm on Feb. 24, whichever is earlier.

“These grants are aimed at alleviating some of the immediate pressure,” said Catherine McGrath, Westpac NZ CEO, “They will be available to small businesses in areas that have declared a state of emergency since Friday, Jan. 27.”

Use the comment section below to tell us how you felt about this story.