It was described as a game changing move for the lending market in the country
Select Home Loans has announced a market-leading system integration by Bluestone and NZ Financial Services Group (NZFSG) – expected to be a game changing move for the lending market in the country.
The firms have gone live with straight-through processing via a direct integration among NZFSG/Loan Market’s CRM system, MyCRM3, and Bluestone’s lending platform under the Select Home Loans brand.
Brendon Smith, chief executive officer of NZFSG, said the system is unique among New Zealand lenders.
“We’re really excited about the new system. It will speed up approval times and increase efficiency, so customers can get faster answers. It’s completely unique in NZ as the first system where there isn’t a third party involved – instead applications go direct from MyCRM to Bluestone,” Brendon Smith said. “For us it’s really about faster customer outcomes, being more efficient and being able to scale in a sustainable way, as well as protecting customer data.”
Peter Wood, managing director of Bluestone NZ added: “It’s a really exciting milestone for our business and demonstrates our commitment to delivering best in class product, process and systems to enable better outcomes for our business partner and its customers.”