How necessity gave birth to FileInvite

Established in 2015, FileInvite transforms how companies receive customer documents, enabling broking firms to streamline their workflow and significantly reduce turnaround and decision times.

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FileInvite allows customers to log into a portal environment for an efficient, painless process of downloading and filling in forms, collating bank statements, integrating with third-party providers, and submitting applications in one centralised location.

FileInvite, brainchild of entrepreneur James Sampson, now its CEO, was born when he had to solve his own pressing issue.

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Sampson’s initial company, Zyber, which was founded in 2009, built and maintained hundreds of e-commerce websites at any given time, requiring clients to send photos, videos, and text for every website. Sampson struggled to keep track of all this content, using spreadsheet lists, emails, and shared folders to do so. Samson found the process of constantly chasing clients to collect information time-consuming. It was apparent that Zyber was in desperate need of a more reliable, streamlined option. So, in 2015, Sampson built a system to manage the requests for information and automatically notify clients, which led to the creation of FileInvite. He said the difference was immediate.

“Turnaround times for getting information off clients were slashed, and so too was the internal admin managing it,” Sampson said. “Once we got to market, we found FileInvite was a tool that anyone looking to collect sensitive info in a timely fashion could use. The easy-to-use client portal and streamlined experience resonated with a lot of professionals.”

Today, the solution enjoys commercial success, which sees the company expanding globally into the US market. It also continues to stay agile and to sync up with clients to discover new opportunities and ways to support their workflows.