Help recognise the lenders making the biggest impact on advisers and borrowers across New Zealand
NZ Adviser has launched the 2026 Advisers on Lenders survey, inviting mortgage advisers across New Zealand to share their experiences with the lenders they’ve worked with over the past 12 months.
The industry report recognises banks and specialist lenders delivering outstanding support, service and consistency to advisers nationwide.
Last year’s inaugural report revealed that advisers ranked turnaround times, credit policy and BDM support ahead of interest rates when assessing lender performance. It also reinforced the importance of consistency and responsiveness in today’s market.
“Consistency is the number one quality. It allows brokers to set the right expectations and deliver certainty to clients,” said Zhiyang Cheng, mortgagehq financial adviser.
By participating in the survey, advisers can help identify the lenders setting the standard across communication, turnaround times, credit policy, product range and adviser support.
The feedback also gives lenders valuable insight into the needs and expectations of advisers working at the frontline of the mortgage industry.
Complete the survey by Friday, 10 July.
The full report will be published this October on the NZ Adviser website.
