BDM in the spotlight: Suzanne Hemsworth

This week's La Trobe Financial BDM for Sydney was previously a marketing manager before entering the industry 12 years ago

BDM in the spotlight: Suzanne Hemsworth
La Trobe Financial BDM for Sydney, Suzanne Hemsworth, was previously a marketing manager before entering the industry 12 years ago. 

BDM in the spotlight asks a different BDM the same questions – giving you a weekly insight into the lives of some of the top BDMs in the country.

How often do you see brokers in a week?
Depending on my program for the week, from PD days, conferences, workshops and group presentations - anywhere from 6 to 10 individual appointments.

What do brokers want most from you?
Most importantly dependability. What I mean by that is the ability to give solutions that the majors and second tier lenders do not offer and an understanding of how to structure a deal that achieves the desired goal even if it is not what the broker thought of originally.

What is your favourite part of the job?  
Finding solutions for interesting scenarios and helping people who have felt that when something was not achievable, achievable!  And helping them realise their dreams. My job is done!

What distinguishes the best brokers you deal with?
They know their clients required goal or desired outcome and we can work together to achieve that even if it has to be a two part plan that may take some time to achieve. The willingness to get the job done. 

Describe your ideal weekend
Sleep in, then a day on and around the harbour, dinner and a play/concert/show on Saturday night, a walk along the beach and a family meal to finish the weekend.

What’s the strangest lending scenario you’ve ever encountered?
Either the trout farm with cabins or the pet hotel and B&B?

What's your top time saving tip and how much time does it save you?
Having multiple drafts of emails outlining different product quotes so that I can quickly adapt one to the new scenario and answer the broker’s questions in a timely manner. I believe this saves at least an hour or so a day.

How do you like your steak done?
Med rare with a Caesar salad and nice glass of pinot.

Every Wednesday we’ll feature a different BDM from across Australia. If you’d like to be included, please email the editor.