BDM in the spotlight: Mathew Patterson

A true veteran, this BDM from ME Bank has been in the industry so long he doesn't remember life before it.

A true veteran, this BDM from ME Bank has been in the industry so long he doesn't remember life before it. 

BDM in the spotlight asks a different BDM the same seven questions – giving you a weekly insight into the lives of some of the top BDM’s in the country. 
 
This week, Sydney’s ME Bank BDM Mathew Patterson shares the lessons he’s learnt after 17 years in the business.

How often do you see brokers in a week? Five days a week. ME Bank has carved out an excellent reputation in the market in a relatively short period of time. Brokers are receptive to our offer and recognise us as being the market leader in the fixed rate space.
 
What do brokers want most from you?
I think brokers just want a business development manager to make it easy for them when dealing with a bank. There are so many products and policies that brokers need to navigate through when choosing a lender. As such, service is the real differentiator.
 
What is your favourite part of the job?
Learning about different businesses. I love hearing how brokers are using technology to drive innovation across the industry, including amazing sales and back-office processing.
 
What distinguishes the best brokers you deal with?
The best brokers have formal processes in place for both the processing and sales and marketing side of the business. They also understand the power of strategic alliances with other professionals such as planners, accountants and solicitors. It’s not about trying to do everything yourself: they understand the benefit of having greater control over the transaction and client experience through referring to other like-minded professionals.
 
Describe your ideal weekendA long bike ride, followed by a rewarding lunch and afternoon sleep; preferably where I don’t get in trouble from my wife. I generally manage two out of three.
 
What’s the strangest lending scenario you’ve ever encountered?
Recently, I had a broker who had two stable PAYG borrowers earning in excess of $200K wanting to purchase an owner-occupied property at 65 per cent. I didn’t think those deals existed!
 
How do you like your steak done?
By someone else.

Mathew’s contact details:
[email protected]
Mob. 0432 004 954

Every Wednesday we’ll feature a different BDM from across Australia. If you’d like to be included, please email the editor.

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