Heritage Bank

Expect more mergers in mutual sector – People's Choice boss

Smaller players simply can't keep up with technology and regulatory demands, CEO says

Heritage Bank, People's Choice mulling merger

The combination would create Australia's largest customer-owned bank

Open banking to challenge customer “inertia”

CEO says banks are better off partnering with fintechs rather than competing

Closing branches a “strategic error” - bank CEO

He says banks have been "gifting business to brokers"

Demand from investors expected to continue

Bank’s head of broker experience explains why

Branch closures and the "forgotten Australians"

As more bank branches close, brokers can only provide part of the solution

Bank CEO: "Zoom fatigue" was an issue

Why this non-major went for a hybrid working model

BDM in the Spotlight: Chris Franze

This Heritage Bank BDM believes when it comes to broker meetings, it’s quality over quantity

Customer Owned Banks Roundtable

The customer owned banks saw a huge boost after the Hayne Royal Commission. One year on and their market share is growing as customers continue to see their value

Best-kept secret

The customer-owned banks enjoy their moment in the spotlight as they showcase to brokers what sets them apart from traditional lenders