Bank Australia

Customer satisfaction with big 4 spiked during pandemic – report

Defying early expectations, customers actually became happier with their banks during Australia's first recession in 30 years

The 10 biggest mortgage lenders in Australia

These lenders account for over 90% of the country’s mortgage lending market

Bank Australia bolsters authentication and fraud detection capabilities

New partnership with a tech firm adds an “extra layer” to customers’ accounts

Could Frydenberg's proposed spending spree backfire?

The treasurer wants Australians to part with some of their savings, but will that cause interest rates to spike?

BDM in the Spotlight: Steven McKinley

Bank Australia BDM offers his top time-saving tip

BDM in the Spotlight: Herry Tjandrasusilo

This Bank Australia BDM recalls a lending scenario that made a positive impact

BDM in the Spotlight: Elaine Knubley

This Bank Australia BDM says variability is her favourite part of the role

Customer Owned Banks Roundtable

The customer owned banks saw a huge boost after the Hayne Royal Commission. One year on and their market share is growing as customers continue to see their value

Lenders cut home loan rates as they jostle for market share

Bankwest joins growing trend of cutting home loan rates before the Reserve Bank’s decision in February.

Best-kept secret

The customer-owned banks enjoy their moment in the spotlight as they showcase to brokers what sets them apart from traditional lenders