2021 study shows higher interest rates could change minds
Turnaround times have improved, a post-COVID world is in sight, and in-person communication is back. The top two banks have swapped places this year, and one of the big banks has overcome a tough 12 months to grab third place
The industry is 'ripe for disruption', says investor
This bank boss predicts up to three hikes this year alone
It entices brokers with new loans
Banks face growing competition as younger homebuyers become increasingly open to doing all banking online
The Westpac boss has been appointed as chair of the peak body even as the bank faces multiple legal actions
She says by delivering these things consistently, brokers can be sure to maintain strong relationships
A task force will examine how branch closures impact regional communities
Head of broker distribution says turnarounds have gone from 13 days to three in the space of a few months