Equity Release Council COO steps down

She leaves after 10 years of service

Equity Release Council COO steps down

The Equity Release Council has announced that Donna Francis (pictured) has resigned from her position as chief operating officer.

Francis, who also served as a board member, leaves the council to pursue new opportunities, building on her over 20 years of experience in esteemed professional membership bodies within the financial services sector.

“I would like to extend the gratitude and heartfelt thanks of everyone at the council and our members to Donna who, after 10 years of exemplary service, has made the difficult decision to leave to pursue other opportunities,” said David Burrowes, chair of the Equity Release Council.

“Donna has made an invaluable contribution to the council both as COO and as a board member and has the respect of colleagues, members, and key stakeholders across this important sector. Her input and experience have been key to the development of the council in its formative years, having joined soon after its launch and has continued to be a guiding light and central in the major decisions which have been so important in the development of the council as a trusted and influential trade body and standards setter.

During Francis’s tenure, the ERC has grown significantly with over 750 corporate members and 1,800 individual members.

“Donna will certainly be much missed, and while we are sad to see her go, we all wish her well as she looks forward to new opportunities ahead,” Burrowes said.  

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