With the right intelligence, originators can know exactly when to follow up on a lead or past customer. And without it – they’re leaving literally millions of dollars on the table
One of the biggest challenges for mortgage professionals is keeping in contact with all their potential customers – but what if they had a personal assistant who never forgot, never made a mistake, and never let a customer fall through the cracks?
Legislation regarding how mortgage lenders communicate with their customers has always been fairly heavy. But how much freedom should individual lenders have in sharing content?
What's the strangest interview answer you've given or received? These employees prove that a bad or weird answer isn't always a negative
Typically, the only interest an organization has in its employees' social media use is restricting it. But Facebook, used properly, can be a powerful tool
Weekly jobless claims hit their lowest level in seven years, but the cost of living rose the most in almost a year. Meanwhile, Fed Chair Janet Yellen is scheduled to address the US Chamber of Commerce today. All this and more in today's market snapshot
Social media can be a powerful marketing tool -- but it can also be dangerous if handled improperly. Industry veteran David Lykken gives advice on how to avoid common social media pitfalls
The recent failure of Ellie Mae's Encompass software left many mortgage providers unable to process loans. What were providers to do? Industry veteran David Lykken talks about the importance of staying nimble when technology fails