With the right intelligence, originators can know exactly when to follow up on a lead or past customer. And without it – they’re leaving literally millions of dollars on the table
One of the biggest challenges for mortgage professionals is keeping in contact with all their potential customers – but what if they had a personal assistant who never forgot, never made a mistake, and never let a customer fall through the cracks?
The implementation of the CFPB's TILA-RESPA Integrated Disclosure rule is only a few months away. And while the bureau states the new rule will help consumers better understand the mortgage process, not everyone agrees.
Here's the second part to last week's question on whether to hire young professionals or seasoned mortgage professionals.
Beat the 'interruption culture' and not only will you work harder, you'll be more innovative.
The former American Capital Mortgage Investment vice president joins the California-based lender.
One reader asks: "It appears that most of the loan officers in the industry are older like me and many have lost their drive due to the issues we have faced in the past. I have tried a few rookies, but my success rate is even lower. I know I must expand my sales staff, but what advice do you have?"
According to court documents, employees at the bank knew about, and even joked about, some borrowers' inability to pay on their mortgages.