With Digital Mortgage, consumers can explore which loan products they qualify for
TD Bank has rolled out a new digital mortgage experience to provide prospective homebuyers with useful tools to assist them in finding a loan that fits their needs and budget, digital lending platform provider Roostify announced.
TD Bank used Roostify’s proprietary DecisionBuilder lead tool for its new offering.
With Digital Mortgage, TD Bank allows consumers to explore which loan products they qualify for right from a simple-to-use webpage. Consumers can then move on to apply for their chosen loan in minutes, and follow a streamlined, all-digital process for moving their loan through closing.
The new offering also rolls out enhanced tools to help TD loan officers connect with potential buyers. Using Roostify’s recently-announced integration with their customer relationship management application, TD Bank’s loan officers can easily manage their leads, freeing up more time to assist prospective buyers.
Once a lead becomes an applicant, a bi-directional integration with TD Bank’s loan origination system allows loan officers to seamlessly track the status of the mortgage loan, who the participants are, and any outstanding requirements to move forward, helping their customers close on time.
“Today we're seeing consumers adopt digital offerings across all sectors. From filing taxes to managing investments to buying a car – consumers are doing these things completely autonomously and entirely online,” said Rick Bechtel, head of mortgage banking at TD Bank.
“When it comes to a mortgage, it's critical for prospective buyers to leverage both the digital and the human element. The digital aspect provides ease of use, while the human aspect provides expertise, and ultimately, peace-of-mind. By leveraging Roostify for TD's Digital Mortgage, we're able to provide borrowers with online capabilities in addition to face-to-face guidance and support. This is the game changer for today's buyers – digital when they want to handle it on their own, and human when they need the help,” he added.