Newcastle signs up Complete Move

The service, which is offered to brokers and other financial institutions, has access to a range of non-conforming lenders and provides a placement and processing facility for applicants.

Complete-Move Mortgages (CMM), one of the largest independent mortgage brokers in the North-West, has just used NMSL's online system to find and process a mortgage for one of its clients.

Angus Macnaughton, the managing director of NMSL, explained: "CMM were able to find a suitable mortgage for their client, obtain an instant decision in principle and track the mortgage application process online at any stage up to offer. In simple terms we make it as easy as possible for intermediaries to find the best mortgage for their clients, and then remove all the hassle of processing the application. We will, for example, respond to all decisions in principle before 4pm the same day.

"Over the past few years we have invested considerable time and resources to diversify around our core skills and increase our capacity to handle high volumes of business efficiently and quickly. Mortgage processing is a key area of this, and NMSL is now offering this increased capacity to third parties. We feel there is a rapidly growing market for this service."

John French, Director of CMM, added: "We were particularly impressed by the ease of use and speed of service offered by NMSL, and the ready access it provided to a panel of non-conformist lenders. Being able to track the progress for our client whenever we wanted, at the click of a button, was also very useful and reassuring.

"At CMM we have a team of highly experienced mortgage advisers covering 17 estate agency branches throughout the North West and supported by our Client Liaison Team. The key to our success is the excellent service we provide our clients. Using NMSL will only serve to enhance this service."

NMSL is a wholly-owned subsidiary of Newcastle Building Society, the largest building society based in the North East of England, and one of the strongest mutuals in the UK. It has more than 800 staff and assets under management in excess of £3.3 billion.

For further information on the service please contact Gregg Collins on 0191 244 2779