Stevens has 10 years’ experience in the mutual sector, and was company director of Stevens Financial Services from 2003-2011.
She joins from another regional building society where she was business development manager for mortgages.
In her new role Stevens will take responsibility for Ipswich’s mortgage offering in intermediary and direct markets, relationships management with key intermediaries and training for the mortgage sales team.
She said: “I will seek to ensure that Ipswich continues to differentiate its service from other lenders by recognising what brokers’ value - an agile, considered and individual approach to underwriting.
“A key focus initially will be developing Ipswich’s broker proposition even further by growing relationships and building new ones.”
Paul Winter, chief executive of Ipswich Building Society, added: “We’re pleased to have Michelle on board at this key period of developing our channels and strengthening our relationship management approach with intermediaries.”