Atom launches broad residential range

The range will be distributed exclusively through intermediary partners with the ‘Digital Mortgages by Atom Bank’ brand.

Atom Bank's 'Digital Mortgages' brand is live and will offer a broad range of residential mortgages focusing on the self-employed, contractors, lending into retirement, shared ownership and new build exclusively through intermediaries.

The range will be initially be distributed through Legal & General key accounts, Pink and First Complete, while the ‘Digital Mortgages by Atom Bank’ website is now live.

Atom is offering products for first-time buyers, home purchasers and remortgagors but it also plans to enter the buy-to-let market.

Maria Harris, director of retail mortgages at Atom, said: “We strongly believe that offering mortgages via intermediaries will give our customers the best service and the very best advice when choosing a mortgage.

“Our ultimate aim is to help people get what’s right for them, and for them to have a unique and personalised experience along the way.

“Our technology and systems are all about making the mortgage application process easier for the intermediary and their customer.

“We’re using digital to change the way that we support a mortgage application today but also to build a platform that supports the technology of tomorrow.

“We are human too though. With an experienced field-based team and contact via telephone, email and even twitter, we’ll be providing support right across the UK.”

Once intermediaries recommend the mortgage the customer will need to download the free Atom app via the Apple or Google Play stores, allowing them to login securely with face and voice biometrics and track their decision in principle step by step.

Using the app they will be able to accept the mortgage offer, receive updates and information and store documentation.

Mark Mullen, chief executive of Atom, said: “Buying a home can be hugely exciting, but banks are playing with people’s dreams when they make the process so difficult.

“We want to change this – it should be a positive experience. Old legacy processes that are institutionalised at the traditional banks simply don’t exist at Atom because we’ve built this bank from scratch.

“We can offer mortgages that are great value, and a service that is fast, informative and transparent. If the broker can offer their client an exceptional experience, they have a happy client and more time to spend on building their own business.

“This is genuinely a revolution in mortgage lending.”

Atom obtained its banking licence in June 2015 and launched the new bank in April this year.