Sue Melnick, Chief operating officer and chief compliance officer, Bay Equity Home Loans
Juggling responsibilities for both compliance and operations at Bay Equity Home Loans, Sue Melnick oversaw the implementation of major regulatory changes while growing the corporate and regional operations teams to support a doubling of their business volume. She credits her success to the company’s talent pool: “Bay Equity has remarkable people throughout the organization. We focus on hiring, training and nurturing great employees; we have strong management teams and remarkable ownership.”
Another major factor has been finding balance. “We’re in the business to do loans, but we must do so within regulatory guidelines and interpretations,” Melnick says. “The challenge has been that balance between removing obstacles to sales while ensuring we are on solid footing with compliance. I’m very proud of how our team has achieved balance.” Outside of her mortgage work, Melnick supports charitable organizations and activities through the company, including the Wounded Warrior Freedom Station and the JoAnn McGovern Memorial Golf Tournament, a benefit for the fight against pancreatic cancer.