Sarah Batangan, Senior vice president, strategic business operations, Stearns Lending
Sarah Batangan joined Stearns Lending in 2014, bringing more than 15 years of mortgage lending operations experience, including expertise in in-house systems, processes and loan origination system technologies. In 2016, she led the correspondent operations team to a record year that saw originations reach $7.3 billion, and created a recognition program within the team to promote positive behavior and performance. She was also instrumental in the subsequent sale of the company’s delegated correspondent platform to Flagstar Bancorp.
The ‘go-to’ person when it comes to handling new challenges and implementing large-scale changes, Batangan has served as the business lead for a range of projects at Stearns, including the development and launch of the lending space loan origination system and the implementation of an enterprise-wide offshore program for business process outsourcing initiatives. She also assisted in building and launching the enterprise post-funding system. As a result of her efforts, Stearns has experienced improvement in turnaround times and processes, along with a reduction in expense for wholesale/retail document indexing and post-closing insuring/guaranty.
Batangan is an active member of the National Association of Professional Mortgage Women and the Mortgage Bankers Association. She also serves as a Women for Women International sponsor, helping instill economic self-sufficiency skills in women who have immigrated from war-torn countries.