Ruth Green, Senior vice president of operations, Primary Residential Mortgage
As SVP of operations at Primary Residential Mortgage [PRMI], Ruth Green is responsible for overseeing continuous improvement of the company’s service and products, and over the years she has had many successes. She played a critical role in the nationwide implementation of PRMI’s new loan origination system. Together with her team, she was able to fully deploy the software in 90 days, which resulted in PRMI earning the Ellie Mae Hall of Fame Award for Implementation Excellence in 2015.
Green also has successfully enforced national mortgage regulations such as TRID, Ability to Repay, ECOA and more. To achieve this, she worked with industry peers and completed several analyses to identify technology needs, effect on productivity, and short- and long-term resources needed, and also implemented company-wide training. Green also re-evaluated the company’s quality and post-funding penalties, and played a crucial role in substantially reducing conditions and basis points, from an average of 1.6 conditions and 7 basis points in 2015 to 0.4 conditions and 1 basis point in 2017. These accomplishments have been critical for PRMI’s revenue and reputation.
Over the course of almost two decades, Green has held numerous positions within PRMI, including underwriter, training manager and vice president of business relations. Outside the company, she is on the Residential Loan Production Committee and the FHA Subcommittee of the Mortgage Bankers Association, and is also a member of the Utah Mortgage Bankers Association. Green has also raised funds for Feeding America and the Utah Food Bank, and she regularly travels for outreach. She has been to Jamaica to help the SOS Children’s Village, and earlier this year, she went to Costa Rica to volunteer at an elementary school.