Mellissa Bresch, Vice president - fulfillment operations, Stearns Lending
As Stearns Lending’s VP of fulfillment operations, Mellissa Bresch oversees the management and growth of Stearns’ Pittsburgh Loan Fulfillment Center. Under her leadership, the center has experienced exponential growth since opening in 2012. Originally an offload center with a team of just five individuals, the unit has grown into a powerhouse fulfillment site, providing support to the Southeast and Mid-Atlantic regions, along with portions of the Central, Northeast and Midwest regions. The Pittsburgh team also fulfills all jumbo lending for the company’s wholesale channel. In 2016, Bresch’s teams were responsible for the fulfillment of nearly 17% of Stearns’ entire wholesale channel funding. Bresch has been instrumental in creating a culture that has resulted in one of the highest retention rates in the organization, along with consistently ranking among the top three locations within the company in terms of key performance indicators.
Outside of mortgage work, Bresch is involved with the Children’s Hospital of Pittsburgh. She organized a contest for her teams as a charitable donation effort for the hospital, which led to Stearns becoming a corporate donor.