Jennifer Fountain, Senior vice president of due diligence, Altavera Mortgage Services
A residential mortgage lending veteran of more than three decades, Jennifer Fountain’s career has been distinguished by its emphasis on credit and underwriting policy, operations, due diligence, management and training. She currently serves as senior vice president of due diligence for Altavera Mortgage Services, where she was hired in 2016 to develop and launch a new closed-loan file review service. In the past year, Fountain has grown this division to become one of Altavera’s most profitable business lines – one that has seen a 142% increase in volume since its launch. Fountain also spearheaded Altavera’s recognition by Standard & Poor’s Global Ratings as an approved third-party due diligence provider for US residential mortgage-backed securities.
Prior to joining Altavera, Fountain held leadership positions with Redwood Trust and Aurora Loan Services. In both of these roles, she was responsible for overseeing multiple review teams and played an essential role in helping to manage company risk. She served as the escalation point for credit-risk questions related to loan programs and guidelines, exception requests, and appraisal variances, and collaborated closely with both companies’ policy managers and compliance officers to identify and recommend credit policy and underwriting guideline revisions.