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Preparing borrowers for rate shopping in the COVID-19 era by Clay Jarvis
Finding a lower rate may be more important than ever in a climate marked by unemployment and tighter lending restrictions
A challenge for brokers to increase their targets by Kasi Johnston
The leaders of the largest mortgage lender says now is a good time for brokers to update their goals and strive to hit higher objectives

Time to double down by Kasi Johnston
Brokers should not be taking their foot off the gas because of COVID-19. Instead, the head of Quicken Loans says now is the perfect time to ramp things up
What if your staff are uncomfortable working from home? by Clay Jarvis
Not all mortgage professionals are looking forward to the prospect of more remote work post-COVID-19
Confronting the enormous compliance risks of working from home by Clay Jarvis
Could a “secret shopper” approach to monitoring workers’ interactions prevent companies from irking the CFPB?

Helping veterans find housing: Good for business, good for the country by Clay Jarvis
The 18 million-plus veterans living in the U.S. makes the group an intriguing, worthy source of potential clients
Appraisal options improving under COVID-19 by Clay Jarvis
AVM’s are facing stiff competition from tech that provides a more complete picture of a property’s value
Elevating relationships in a digital era by Kasi Johnston
In a webinar hosted by XINNIX, mortgage professionals took notes on using unique tactics and strategies to stand out in a crowd of emails and videos