Ellie Mae has announced that its Encompass Consumer Connect online loan application is now generally available.
Encompass Consumer Connect allows lenders using Ellie Mae Encompass to offer a consumer web experience that is completely customizable. The branded offering allows homebuyers to access it from any device.
The tool is part of the company’s Consumer Engagement Suite of products along with Velocify by Ellie Mae, Encompass CRM, and Encompass Direct Mail. It is provided at no additional cost to Ellie Mae Encompass digital mortgage customers.
“For lenders to effectively compete in today’s purchase-driven market, they need to be equipped to successfully reach the homebuyer at the point of thought,” said Joe Tyrrell, executive vice president of corporate strategy for Ellie Mae. “Encompass Consumer Connect offers an engaging online consumer experience for lenders to turn a consumer’s interest into a quality application that can be closed faster with complete transparency and compliance. Built-in analytics ensures every application is met with a customized and personal experience, and when Encompass Consumer Connect is coupled with our Encompass CRM marketing automation and Velocify sales automation solutions, lenders have the assurance that their consumers are engaged throughout every step of the loan origination process and that no borrower is left behind.”
The tool allows a lender’s prospective borrowers to research rates and loan options; fill out a conversational-style loan application; securely upload documents from any device; and receive real-time status updates.
For lenders, features of Encompass Consumer Connect include complete control and customization over brand and workflow; automated services such as credit, product and pricing, and asset verification; as well as interaction with borrowers for requested documentation and update via the secure borrower portal.
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