With the right intelligence, originators can know exactly when to follow up on a lead or past customer. And without it – they’re leaving literally millions of dollars on the table
One of the biggest challenges for mortgage professionals is keeping in contact with all their potential customers – but what if they had a personal assistant who never forgot, never made a mistake, and never let a customer fall through the cracks?
Even if someone has the production record and/or experience, how do we know they are the right person for our team? Here's the final part to the question on whether to employ young professionals or seasoned mortgage professionals.
Experience does not always translate into the right employee. The person also must be the right person and the right "fit" for the position, as well as for the company. Here's the third part to last week's question on whether to employ young professionals or seasoned mortgage professionals.
The two big banks will pay big for their roles in an illegal mortgage kickback scheme.
We all think we are in the "mortgage business" but the truth is that no one really wants a mortgage. No one I know will ever wake up in the morning and say "WOW - I want a mortgage"
How small mistakes can add up to terrible customer service and a lack of referrals
In preparation for what it hopes to be a flood of new applications from the FHA premium cut, this mortgage company is planning to add as many as 500 new positions. Will others follow?