The banking giant’s top exec will appear before a Senate panel as the company continues to deal with the fallout of several scandals
Homeowner equity has doubled over the last five years as mortgage risk declined
Mortgage originations fell to a 14-year low in the first quarter -- but some companies are thriving. Dan Moyle of AmeriFirst -- which had its best month ever in July -- shares some of the secrets of the company's success
One of the main advantages of joining a branch network is having access to the marketing, customer relations and education assets of a large company
Ask yourself this question: How often do I receive email, even from a known service provider, that goes directly to my deleted or spam folder? The object of a 'sticky' CRM is to not be like those senders
Customers are looking for companies that deliver on their promises. They don't need to peek behind the curtains to see how it gets done -- they just expect the finished product to be delivered from them without hassles
The government’s mortgage finance giants could have saved taxpayers billions had they more effectively shared information about a massive fraud case
Lenders like to tout their wide product range, their lightning-fast turnaround times, their cutting-edge technology. But what really matters to brokers?