Mortgage Professional America forum is the place for positive industry interaction and welcomes your professional and informed opinion.

Three changes that need to happen to CFPB’s new mortgage toolkit

Notify me of new replies via email
Mortgage Professional America | 09 Apr 2015, 04:23 AM Agree 0
Lack of information and confusion surrounding the new TRID forms are all among the housing industry’s biggest critiques of the regulator’s new “Your Home Loan 2lkit.”
  • Cheryl M | | 09 Apr 2015, 10:21 AM Agree 1
    Good God, there is more than three changes that need to happen at the CFPB! Overall the CFPB needs to provides valuable information for consumers in an understandable manner,” in all areas of the CFPB. When a consumer actually makes their way through "that" system all you get for accountability is a uneducated person with or without a GED, reading a script to the consumer.

    When a consumer provides valuable information to the CFPB regarding their complaint, there should be an "understandable conversation" with the consumer. This "boy's club" mentality that the CFPB has created with another persons complaint is utterly ridiculous. Now I can completely understand why all these Senators/Congress wants to see "accountability" at the CFPB. We do not need "toolkits" I find myself to be an intelligent person, I'd like to have that "intelligent" conversation with an actual representative from the CFPB.
Post a reply