What millennials value and why it matters for the mortgage industry
What’s behind the trend among young people of buying smaller homes?
Millennials and leadership in the mortgage industry
More and more as time goes by, millennials will be the drivers of business in the mortgage industry. But more than that, they'll be leaders in it.
Exceeding expectations: Going beyond the obvious
Companies that merely meet expectations aren’t companies that keep customers coming back
Leadership and positioning: What sets you apart?
If customers can't tell you apart from your competitors, where's your advantage?
If you can’t say something clearly, don’t say nothing at all
Einstein is credited as saying, “If you can’t explain it simply, you don’t understand it well enough.” That’s good advice for any industry
Unity is the only path to victory
As a leader, you should always strive to make sure your people are unified
The future belongs to the versatile
As the world becomes more complex, there’s merit to becoming a jack of all trades
Never be afraid to challenge authority
As leaders in the mortgage industry, we've got to realize that success isn't found by sticking with the status quo
Predictive analytics: Thinking beyond the data
We use data to make better decisions about the present, but many of us don't consider how to use it to make better decisions about the future
Business intelligence: The right information at the right time
Business intelligence is all about using the data you have to make informed decisions