David Lykken is 40-year industry veteran who consults on virtually all aspects of mortgage banking. David hosts a successful weekly radio program called “Lykken On Lending” (www.LykkenOnLending.com) that is heard each Monday at noon (Central Standard Time) by thousands of mortgage professionals.
When customers are able to find the answers to practically any question online, is there still a place for the salesperson?
If we don't start building a millennial workforce, there will be a generational mismatch between us and our customers
A pleasant experience can be worth paying a higher price for the same product
Every department in a successful mortgage organization is some version of sales support
Juggling the demands of the workplace with the responsibilities of family life can be a challenge. So how do you pull it off?
In addition to managing our team, we have to make sure that we ourselves aren’t neglecting our families
The subject of work-life balance strikes a chord in the mortgage industry
More complicated doesn't necessarily mean more sophisticated. Take Dodd-Frank, for example
While the original proposal by then-Sen. Chris Dodd was reasonable, Dodd-Frank morphed into a complicated mess of regulations
Young people bring not only education but fresh ideas and perspectives. But how do we attract them?