Leadership and positioning: What sets you apart?
If customers can't tell you apart from your competitors, where's your advantage?
If you can’t say something clearly, don’t say nothing at all
Einstein is credited as saying, “If you can’t explain it simply, you don’t understand it well enough.” That’s good advice for any industry
Unity is the only path to victory
As a leader, you should always strive to make sure your people are unified
The future belongs to the versatile
As the world becomes more complex, there’s merit to becoming a jack of all trades
Never be afraid to challenge authority
As leaders in the mortgage industry, we've got to realize that success isn't found by sticking with the status quo
Predictive analytics: Thinking beyond the data
We use data to make better decisions about the present, but many of us don't consider how to use it to make better decisions about the future
Business intelligence: The right information at the right time
Business intelligence is all about using the data you have to make informed decisions
Data integration: Bringing it all together
The problem in the mortgage industry isn't that we don't have enough data -- it's that we often don't have the right data in the right place
How to reach your monthly goals
Too often, we set goals without plans – we say where we expect to be, but don’t have a clue how to get there
Does the availability of information make loan officers obsolete?
When customers are able to find the answers to practically any question online, is there still a place for the salesperson?