Regulation, liability, and rising costs
It often seems that regulators are unaware of the costs they place on the very consumers they’re trying to protect
Flint, infrastructure, and the mortgage industry
We often hear stories about poor infrastructure or environmental hazards -- but we don't often think about how those occurrences can affect our industry
Stronger efficiency in conditional approvals
For better or worse, it's not as easy to approve borrowers as it was a decade ago -- but it's our job to jump through the hoops
Why you want to be a 'best place to work for'
It's simple: the companies that are known as great places to work tend to attract the best talent
Anticipating the future vs. predicting the future
You should keep your options open for future business -- but to do that, you need to know that those options are likely to be
The most important feature of technology
The most advanced tech solution in the world isn't much good if it's not user-friendly
The new risk of outsourcing
With the risks that come with the current regulatory environment, mortgage pros need to be careful about outsourcing
Why should we care about CFPB consumer complaints?
The overall level of consumer complaints to the CFBP is declining -- and that's good news for the industry
What is corporate governance and why does it matter?
When you're accountable to the public, you have to have established guidelines
Are we on the verge of a bubble?
Before the financial crisis, many were too optimistic, ignoring clear warning signs. But has the pendulum swung too far the other way?